1. Data Controller

System Grovepoint Co., Ltd., located at Office 10, 81 Placeholder-gil, Jung-gu, Seoul 00000, is the data controller for personal data collected through this website and our reserve snapshot services. Contact: hello@system-grovepoint.click.

2. Data We Collect

Website visitors: We may collect technical data including IP address, browser type, pages visited, and referral source through essential and optional analytics cookies. See our Cookie Policy for details.

Service clients: We collect name, email address, telephone number, office address, device inventory details, and custody arrangement information provided in pre-visit questionnaires and during engagements.

Contact form submissions: Name, email address, selected engagement type, and message content.

3. How We Use Your Data

We use personal data to respond to inquiries, schedule and conduct reserve snapshot visits, prepare and deliver reports, maintain engagement records for continuity, and improve our website. We do not sell personal data to third parties.

We process data based on contract performance (service engagements), legitimate interests (website operation and security), and consent (optional analytics cookies and marketing communications where applicable).

5. Data Retention

Inquiry and contact form data is retained for two years. Client engagement records, including questionnaires and delivered reports, are retained for seven years to support continuity across quarterly visits and audit requirements. Cookie consent preferences are stored locally in your browser.

6. Your Rights

Under applicable South Korean data protection law, you may request access to, correction of, or deletion of your personal data. You may also object to processing or request data portability where applicable. To exercise these rights, contact hello@system-grovepoint.click.

7. International Transfers

Our primary operations and data storage are in South Korea. If you are located outside South Korea and engage our services, your data may be transferred to and processed in South Korea. We take appropriate safeguards to protect data during any transfer.

8. Security

We implement administrative, technical, and physical measures to protect personal data, including encrypted email delivery for reports, access controls on engagement records, and staff confidentiality obligations.

9. Third-Party Services

Our website may load fonts from Google Fonts. Analytics cookies, if accepted, may involve third-party providers described in our Cookie Policy. We do not integrate payment processors or social media tracking on this site.

10. Changes to This Policy

We may update this Privacy Policy periodically. The current version is published at this page with the effective date noted below.

Effective date: 1 January 2025